Client portals
for your Linear workspace.

Clients get live status and can send new requests. Your team never leaves Linear.

Get started See how it works
/ 01 - The product /

Everything your clients need. Nothing they shouldn’t see.

yourportal.com
Your requestsLucidlane
ACM-214Getting an error when I submit
ACM-209Add a second admin

Hosted, or inside your own product

Every client gets a hosted portal on your brand and domain. Or drop that same portal into your own application with a script tag or the API.

Northline Studio one workspace
ASTERAST-209Export report as CSV
LUMENLUM-41Custom domain setup
KODAKOD-77Rate limiting on public API
ACMEACM-201Invoice PDF totals off

A portal per client. One workspace for you.

Spin up a portal for each client, each on its own subdomain or a domain you control. Your team keeps working in one Linear workspace, however many clients you add.

ACM-231 Triage
Export PDF invoices
CustomerAAcme Corp. Sourceacme.lucidlane.app TeamSupport triage Raised byDDana Whitfield Labelsclient-requestbilling

Requests that arrive with context

A request submitted in a portal lands in Linear already attached to the right Linear Customer and routed to your triage workflow. Nothing to re-type, nobody to ask who sent it.

AAcme portal
3open requests
ACM-231Export PDF invoices
ACM-214Getting an error when I submit
ACM-209Add a second admin

Clients see their work. Nothing else.

Each portal is tied to a single Linear Customer. Internal notes and other clients’ work stay invisible, and the rules are checked on every request.

/ 02 - How it works /

Set up once. Then it runs without you.

01

Connect Linear

Authorize Lucidlane once. It reads your Linear Customers, issues, statuses, and labels, and writes new requests back. Linear stays your system of record.

02

Create a portal for each client

Point a portal at a Linear Customer, add your logo and domain, and choose who can open it. That portal now shows that client’s issues, and only those.

03

Your clients take it from here

They check progress whenever they want and file new requests themselves. Everything they send arrives in Linear tagged to their account, ready for your team to pick up.

Lucidlaneauthorized
Customers8
Issues142
Statuses6
Labels24
Portal settingsAcme Corp.
Linear CustomerAAcme Corp. LogoAacme-mark.svg Domainacme.lucidlane.app Who can open4 people · magic link They seeAcme’s issues only
AAcme portalwhat the client sees
ACM-231Export PDF invoicesSent just now
ACM-214Getting an error when I submitIn progress
ACM-209Add a second adminTo do
ACM-201Invoice PDF totals offDone
New request

No new inbox. No copy-pasting status updates. No separate client tracker.

/ 03 - Pricing /

Pay for client portals - not internal seats.

$45 a month for three client portals, then $10 for each one after that. Your whole team is included, only published portals count, and paying yearly gives you twelve months for the price of eleven.

$45/ month
Get one month free on yearly
Client portals
3
$10 each after the first three
What’s included
Unlimited team members
White-label and custom domains
Portal inbox and deflection
Hosted, embedded widget, or JSON API
SLA targets
Get started
/ Add-ons /

Switch on what you need. Account-wide, every portal.

AAcme portal
Our invoices are coming through without VAT on them
Opened ACM-232 for that, tagged billing. I’ll keep you posted here.

Clients chat. It files the request.

No forms to fill in. Clients describe the problem in their own words and the assistant writes it up, tags it and answers what it can. 500 conversations a month, across every portal.

$39 / month
Lucidlane MCPconnected
list_requests
create_request
update_status

Reach portals from any AI client

An MCP server that exposes your requests as tools. Ask Claude or Cursor what a client is waiting on, or file a request without leaving your editor.

Pricing to come
Coming soon
Inboxone queue
EMAILInvoices are missing VAT
SLACKCan we add a second admin?
TEAMSSSO fails on Safari

Every channel, one inbox

Clients email you, or message you in Slack, Teams or Discord. It lands in the same queue as portal requests, tagged to the right customer.

Pricing to come

How billing works

The plan is $45 a month and includes three published client portals. Every portal after that is $10 a month. No volume tiers, no per-seat charges - your whole team is included whatever you pay.

 MonthlyYearly, upfront
Plan, first 3 portals$45$495
Each portal after that$10$110

Yearly billing is twelve months for the price of eleven on both lines, so it costs 8.33% less than paying monthly. Ten portals, for example, are $115 a month or $1,265 a year.

Adding a portal part-way through a period charges only the time left in it and keeps your renewal date - a portal added with half a year remaining costs $55. Only published portals count; drafts and archived ones are free.

Prices exclude any applicable tax.

Stop relaying status updates by hand.

Connect Linear, open a portal for your first client, and let them check their own progress from here on.

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